Product Availability and Substitution 

All items are subject to availability, and we can only guarantee availability while stocks last. If an item is unavailable, we will contact you with alternative options.

Delivery Commitment and Liability 

We aim to deliver within the stated times, but delays may occur. We are not liable for any losses due to delivery delays.

Installation Scheduling 

Please schedule installations after confirming delivery, as we are not responsible for expenses due to delivery delays.

Force Majeure 

We are not liable for delays caused by events beyond our control, such as natural disasters, conflicts, strikes, government actions, or incorrect contact information provided by you.

Cancellation and Refunds

 If delays continue beyond 30 days, either party may cancel the contract, and we will issue a full refund within 30 days of cancellation.

Final Decision on Refunds 

Gyuhome reserves the right to make the final decision regarding refund requests.

Product Display Accuracy 

We strive to accurately display product colors, but cannot guarantee that your monitor’s display will match the actual product.

Size and Weight Information 

All sizes, weights, and measurements are approximate and provided for guidance only.

Image Accuracy and Usage 

Images are sourced from various outlets and are intended to provide an approximate description of the goods.

Product Specifications 

We supply products as provided by the manufacturer, and detailed specifications are available from the manufacturer’s resources.

Delivery Scope and Timing 

We deliver across Malaysia and aim to dispatch orders promptly, offering delivery within 14 working days for in-stock items.

Out of Stock Items and Delivery Extensions

 If an item is out of stock, we will inform you of any delays and offer alternative solutions.

Contact Information for Terms and Conditions 

For inquiries about these Terms and Conditions, please contact us at info@gyuhome.com.

Effective Date These terms are effective as of 15th April 2024.