Our website address is: https://gyuhome.com/

Thank you for visiting G-YU HOME. We aimed to provide the RIGHT SOLUTION you need for your bathroom & kitchen. 

These are our terms and conditions for use of the website, which you may access in several ways. When you access the gyuhome.com, you agree to be bound by these terms and conditions. 


1. Registration

You may access areas of www.gyuhome.com that require registration by becoming a registered member and creating an account with us. You agree to be responsible for maintaining the confidentiality of your passwords or other account identifiers which you choose and all activities that occur under your account.

By registering on the gyuhome.com, you agree that:
(i) your account and password are personal to you and may not be used by anyone else to access the gyuhome.com;

(ii) you will not do anything which would assist anyone who is not a registered user to gain access to any registration area of the gyuhome.com; and

(iii) you will not create registration accounts for the purpose of abusing the functionality of the site, or other users; nor will you seek to pass yourself off as another user.

You agree to notify us immediately if you become aware of any unauthorized use of your password or account identifiers by others.

2. Termination of registration

If you no longer wish to have a registered account, you may terminate your account by sending an email to info@gyuhome.com. If you no longer accept these terms and conditions, or any future modification to these terms and conditions, you must cease using the gyuhome.com. Continued use of the gyuhome.com indicates your continued acceptance of these terms and conditions.

If for any reason, we believe that you have not complied with these terms and conditions, we may, at our sole discretion, cancel your access to the registration areas of gyuhome.com immediately and without prior notice.

We may terminate your registered account, at our sole discretion, by emailing you at the address you have registered stating that the agreement has terminated.

3. Use of material appearing on the gyuhome.com

Your use of the gyuhome.com is for your own personal and non-commercial use only.

You acknowledge that, as between gyuhome.com and you, except for user content and advertisements (as discussed below), gyuhome.com is the sole owner of all content on the gyuhome.com Site, including, without limitation, all applicable copyrights, patents, trademarks, trade secrets, trade names, logos, and other intellectual property rights thereto, as well as text, images, graphics, logos, audio, video and other material appearing on the gyuhome.com (“gyuhome.com Content”). 

The gyuhome.com and the gyuhome.com content are protected by the copyright laws and other intellectual property laws of Malaysia.

You may download and print extracts from the gyuhome.com Content for your own personal and non-commercial use only, provided you maintain and abide by any author attribution, copyright or trademark notice or restriction in any material that you download or print. 

You may not use any gyuhome.com content for any other purpose without our prior written approval. Except as expressly authorized by gyuhome.com, you are not allowed to create a database in electronic or paper form comprising all or part of the material appearing on the gyuhome.com Site.

If you wish to use our content other than as permitted by these terms and conditions, please contact us at info@gyuhome.com. 

For all other inquiries about the distribution or reproduction of the materials, please contact info@gyuhome.com.

4. Disclaimer of liability

To the extent permitted at law, we do not accept any responsibility for any statement in the gyuhome.com. Nothing in the gyuhome.com Content is provided for any specific purpose or at the request of any particular person. 

For the avoidance of confusion, we will not be liable for any loss caused as a result of your doing, or not doing, anything as a result of viewing, reading or listening to the gyuhome.com Content or any part of it. You can access other sites via links from the gyuhome.com Site. These sites are not under our control and we are not responsible in any way for any of their contents.

We give no warranties of any kind concerning the gyuhome.com Site or the gyuhome.com content. In particular, we do not warrant that the gyuhome.com Site or any of its contents is virus-free. You must take your own precautions in this respect as we accept no responsibility for any infection by virus or other contamination or by anything which has destructive properties.

Although we will do our best to provide constant, uninterrupted access to the gyuhome.com site, we do not guarantee this. We accept no responsibility or liability for any interruption or delay.

5. Your Agreement With Us

All orders placed by the Customer are subject to final acceptance by the Seller.

Following receipt of any order, the Seller may send to the Customer an order acknowledgement detailing the products which have been ordered. This communication is not an order confirmation or order acceptance from the Seller.

Acceptance of the Customers order and the completion of the Contract between the Seller and Customer will take place on dispatch to the Customer of the Products ordered unless the Seller has notified the Customer that the order has not been accepted or it has been cancelled by the Customer.

6. Product Availability

All items are subject to availability. We can only guarantee availability while stocks last. If the goods ordered are unavailable, we will contact you with suggestions of goods of equivalent quality and wherever possible a similar price.

We will endeavour to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is sometimes out of our control. Any dates we specify for the delivery of goods are approximate and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay for delivery of the goods.

 Please allow enough time for your items to be delivered before you organised installation as we cannot be held responsible for out of pocket expenses resulting from delays in delivery.

7. Delay or Failure to Perform

We shall not be liable to you if we are prevented or delayed in performing any of our obligations to you if this is due to any cause beyond our reasonable control e.g.

  • an act of God, explosion, flood, fire or accident
  • war or civil disturbance
  • strike, industrial action or stoppages of work
  • any form of government intervention
  • a third party act or omission
  • failure by you to give us a correct email or delivery address or notify us of any change of address

If this happens we shall inform you as soon as is reasonably practicable and if these circumstances continue for 30 days either you or we will be free to cancel the contract.

 If so, we will give you a full refund of any payment we have received from you within 30 days of cancellation with legit reason and ample prove to claim the refund.

Gyuhome hold the final decision for the decision on the refund request.

8. Product Descriptions & Pictures

We have made every effort to display as accurately as possible the colours of our products that appear on this website. However, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the actual product.

While we try to be as accurate as possible, all sizes, weights and measurements quoted are approximate.

Images on our website have either been made accessible by suppliers, manufacturer’s, publications, publicists, or been gathered from public-domain sources. We cannot guarantee the reliability or the accuracy of the images

Images on our site are for the sole purpose of giving an approximate description of the goods. Full detailed specifications are available from the manufacturer’s brochures or their websites. We will supply the product as supplied to us by the manufacturer.

9. Delivery

We deliver across Malaysia with our special delivery courier partner for any domestic or supplier purpose. Unfortunately we do not make deliveries to any other countries for now.

We aim to dispatch all orders as soon as possible and will contact you to arrange delivery.

As we carry our most popular products in stock, we are able to offer fast delivery times. We carry most of the popular products in stock which are available to delivery within 14 working days, you will be quoted a delivery date at the checkout.

However, some items may be out of stock and the delivery time may extend beyond the 14 days. If we have any problems with your order, we will contact you to let you know what is happening and offer alternatives for faster delivery times.

10. Contact Us

Within the Gyuhome group, we are responsible for the use of your personal information. If you have questions or comments about this Term & Condition, you may contact us in the following ways:

  • info@gyuhome.com

Effective On 15th August 2020